Carrie Underwood

During skywalk renovations, the Canada Life Centre box office will be accessible from the Portage & Donald entrance only (Gate 1) during regular hours of Monday to Friday 10 a.m. – 5 p.m., Saturdays closed. On show days, the box office will open two hours prior to show start.

Attending a Show

For patrons coming to a show, the Portage & Donald lobby will open three hours prior to the event start time. Access to lobbies at Donald & Graham (Gate 2) and Hargrave & Graham (Gate 3) will be granted 1.5 hours prior to show start time.

Entry via CityPlace / Impark Lot #1

If entering from CityPlace mall or CityPlace Impark Lot #1 on the skywalk level, access will be granted 1.5 hours prior to show start on show days only.  From this area, access will be available to the private suites concierge and south suite entrance, the 300 level (Gate 6), as well as down to street level via stairs or elevator to the Donald & Graham doors (Gate 2) or the Hargrave & Graham doors (Gate 3).

Entry via Newport Building to the west (Portage Place)

If entering from Portage Place / Newport Building to the west, skywalk level access will be granted 1.5 hours prior to show start on show days only.  From this area, access will be available to the private suites’ north entrance, the 300 level (Gate 5), as well as down to street level via stairs or elevator to the Portage & Donald lobby (i.e. box office, Gate 1, event level).

Seven-time Grammy winner and Pollstar’s three-time top female country touring artist, Carrie Underwood, will launch a new arena tour, The Cry Pretty Tour 360, in Spring 2019.  Sponsored by CALIA, the new tour will kick off on May 1 in Greensboro, NC, and will play 55 arenas across the U.S. and Canada and be promoted by AEG Presents.  She will be joined on tour by special guests Maddie & Tae and Runaway June.